4 HOUR response

Is your server essential for your business functionality? Then read on. Business4 is our top contract package and is designed for those businesses that depend on their IT, need a quick response and require maximum up time. This package is most popular for server as it offers a high priority service, Monitoring and Monthly system checks and offers great value for money.

The Benefits of Business4 include:

4hr guaranteed service response times
15min call back response on all calls lodged
FREE system audit upon sign-up
Remote support for even speedier response (where accessible)
Onsite maintenance and repair
Product updates and security patches applied
Preventative maintenance site visits
Server monitoring
Telephone support during core office hours: 9am to 5.30pm
Pre book emergency out of hours support for business critical events
24hr Email 'troubleshooting' support
Travel costs included
Loan of key equipment whilst your regular equipment is being fixed (where available)