8 HOUR response

If your I.T is less critical for the functionality of your business then Business8 may the option for you. Business8 is for the less I.T dependant business that still needs good response times, but do not require time-critical service standards set of Business4 package. You will still receive the same great standard and quality of work.

The benefits of Business8 include:

8 hr guaranteed service response times
15 mins call back response on all calls lodged
FREE System Audit upon sign-up
Remote support for even speedier response (where accessible)
Onsite maintenance and repair
Preventative maintenance site visits
Monthly server monitoring
Telephone support during core office hours: 9am to 5.30pm
24hr Email 'troubleshooting' support
Travel costs included
Loan of key equipment whilst your regular equipment is being fixed (where available)